Across renewables O&M and critical facilities, most field work is subcontracted, and every maintenance system on the market was designed for employees.
Per-seat licensing. App installation. Account creation. Onboarding. For a crew that might do three jobs for you this year.
The predictable result: the work happens, and the record doesn't. Then it comes back as photos in a chat thread, and someone re-keys what they can into a spreadsheet.
You end up paying per login for a system whose value depends on people who will never log in.
Interface mockup — representative data, not a customer record.
Assign work to a service provider with the scope, the evidence you need back and the deadline attached. They open a link, with no licence, no app and no account.
Your provider can pass the job to their own subcontractor, and the chain stays visible to you. The record shows which firm was engaged, who they passed it to, and who physically attended.
Access scoped to the site, the assets and the jobs they were given. Your HVAC contractor sees the chillers they service, not your plant. Your asset owners see their portfolio, not each other's.
An expired qualification, a missing induction or an invalid permit stops the job being assigned. The check happens up front rather than when somebody notices in an audit.
Readings, photos, signatures and test certificates land against the asset, in your record, so the audit pack and the warranty claim assemble themselves.
Cost, response time, rework rate and first-time-fix per provider, per asset class, because it all landed on the equipment instead of in a PDF.
Evidence arrives with the completion instead of being requested afterwards.
You can see what was actually checked, not just that someone marked it done.
Timestamps, photos and sign-off sit against the asset, dated the day the work happened.
Your licence cost doesn't grow with the size of your subcontractor network.
You don't. Asking a subcontractor to adopt your CMMS fails for two reasons: they work for several clients and won't learn a different system for each, and per-seat licensing makes it expensive to give them access at all.
The approach that works is removing the requirement. The subcontractor gets a link, completes the work order in a browser on their own phone, and never creates an account or installs anything.
No. We licence the platform, not the seat, so the size of your contractor network doesn't change what you pay. That matters because contractor networks are volatile — firms added for one job and dropped after it — and per-seat pricing makes that churn expensive to administer.
Multi-tier delegation is recorded rather than hidden. You see which firm was engaged, which firm they passed the work to, and who physically attended the site and signed for the job. Without that chain, the record says a job was completed but can't say who actually did it — which is exactly where audit evidence fails.
Before work begins, not audited afterwards. If a qualification has expired or is missing for the task, the work order doesn't proceed. That turns compliance from a retrospective document-chase into a precondition of the job.
The record is created at the moment of the work rather than reconstructed from memory hours later. Offline capture — readings, photographs and signatures stored on the device and synced when the technician regains connectivity — is in active development and not yet shipped. We'd rather tell you that now than at go-live.
If a meaningful share of your field work is done by people who don't work for you, we should talk. Twenty minutes, no demo required.
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