At Facterra, we are categorical that the data that we host is owned by the company that creates it. We are also clear that only the owner can use the data (or authorise 3rd parties to use the data with explicit, extremely granular data usage authorisation settings. Put simply, our customers have full control over exactly who can access and use their data and for what use cases and outcomes.
We implement these controls with 3 different encryption methods to ensure maximum data protection.
At Facterra, we understand the challenge of keeping plants running under difficult circumstances. Working side-by-side with our customers in 2020, we rapidly built out capabilities that have enabled our customers to operate uninterrupted. Here are a few enablers:
Work from anywhere thanks to a performant Cloud Solution
Service customers from your home Interactions between Seva users and their customers thanks remote assistance solutions (video calls)
Remote Condition Monitoring for Equipment
Helping mastering data well enough to anticipate customer needs in a business context with fewer personal meeting
The capabilities that Facterra offers are relevant to both discrete and process manufacturing industries and industrial OEMS who supply to these industries. Currently, a majority of our customers operate in the process manufacturing industries.
Get in touch with us today to discuss your requirements.
Our solution is the result of the recent market evolutions. By offering a 100% digital solution, our Software as a Service (SaaS) provides Industrial Operators maximum asset performance at lower costs thereby generating cost savings and optimising stock and asset management for your plant.
Setup tutorials and explanations are offered as part of the subscription plan to all customers. Nevertheless, Enterprise plan customers can request for additional customised support which is billed as part of our Professional Services. Talk to our sales teams for more details.
Facterra is user-friendly and requires minimum training for industrial operators and maintenance technicians. A 2-hour training is enough to master the basics and handle maintenance planning and completion.
Thanks to its highly ergonomic interface, the software is easy to use for each participant of the company, at their level.
If you have any other questions, we invite you to contact us here.
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